Answers
Frequently Asked Questions
Quick answers to the most common questions from owners and shoppers — from upgrades and service to builds and scheduling.
Buying a Titan Van
The van itself and the complete base build on it: the living area, the full electrical system, the water system, heating and cooling, exterior fittings and windows. Every model page lists exactly what its base build includes, and Design Your Van prices each option on top.
Yes. Every Titan starting price includes the all-wheel-drive Mercedes-Benz Sprinter or Ford Transit it is built on.
Yes. Most Titan builds include the van, but we also build on vans our customers already own. Send us its year, model and wheelbase through our contact form and your sales rep will quote the build on your van.
The prices on our site include a new all-wheel-drive van. If you bring your own, rear-wheel drive or AWD, we quote the build for that van, and your sales rep will walk you through how it compares with our all-in price. Start with our contact form.
The Mercedes-Benz Sprinter in 144" and 170" wheelbases, and the Ford Transit 148" in regular and extended lengths. The Classic and Metis are built on both; the Ultra is built on the Sprinter. For the VW ID. Buzz we offer performance upgrades rather than a full build: suspension upgrades, swivel seats and our one-of-a-kind slide-out pop top.
Every Titan price includes an all-wheel-drive Sprinter or Transit, and our builds fit it without modification. Factory 4x4 vans are no longer made, but if you already own a 4x4 Sprinter we can build on it. Off-road packages, wheel and tire packages and skid plates are available as options on every model.
Our current lead time is 4–12 weeks from your deposit, depending on model and options. Chassis availability and the build queue move it, so your estimate confirms the date for your build. The four stages of a build explain where the time goes; contact us and we will tell you where the queue stands today.
Every Titan Vans build is covered for 3 years or 36,000 miles, whichever comes first. The warranty is non-transferable, and repairs must be done by Titan Vans or a service center we approve. Full terms are on the warranty page.
Yes. You can finance your van and your conversion through our lending partners, with flexible terms, fast funding and no home equity required. The financing page has the current rates, terms and the pre-approval form.
Use Design Your Van on any model page to configure your model, chassis and options and get a line-item price for your exact configuration. We then review it with you and come back with pricing and the current lead time.
On a Classic, the biggest options are the High Roof Pop Top ($22,495), the Backcountry Off-Road Package ($11,535), the Off-Road Recovery Package ($9,995), the Roof Rack ($6,595) and the 600 Ah Battery Pack ($5,995). Most interior options cost less than a Galley ($5,995). Every option and its price is listed on the model pages.
Yes. Visit the shop at 1901 Central Ave Unit 1, Boulder, CO 80301, or look at the vans we have for sale right now, which are complete builds you can buy without waiting for a build slot.
Your van is covered by the 3-year / 36,000-mile warranty, and our full-service center in Boulder handles maintenance, repairs and upgrades for the life of the van. Components are designed to be removable, so you can add options later.
Van Upgrades & Service
Yes. A Sprinter van suspension upgrade can improve:
- Ride Comfort — Reduces harsh bumps and wind sway.
- Handling & Stability — Improves control in off-road conditions.
- Load Support — Helps balance added weight for better drivability.
Yes. Titan Vans is a certified dealer and repair specialist for all Webasto products.
Yes. We offer camper van AC installation services for supported van platforms and compatible build layouts.
Yes. We install both factory and aftermarket camper van seats for added style, functionality, and modularity.
Yes. We are an authorized repair center for Storyteller Overland, including Lithionics and Volta electrical systems.
Yes. Our full-service center works on camper vans converted by other companies, as well as many DIY builds.
Camper Van Conversions
Check the Victron Connect App (PIN: 000000) for low voltage warnings or error codes.
- Turn the van on and let it run.
- Plug into shore power to recharge the system.
- If the battery voltage is too low, use a trickle charger.
- Ensure the main battery disconnect switch is ON and check the fuse.
If battery temperature drops below 32°F, charging is disabled to protect the system. To restore function:
- Run the Webasto heater or start the van's engine.
- Charging will resume automatically once above 32°F.
- Monitor temperature in the Victron Connect App.
The battery heating pads activate automatically when temperatures drop below 40°F.
- They should only be used when charging in cold conditions.
- If storing the van for more than five days:
- Turn off the main battery disconnect switch.
- Turn off the solar breaker.
To reset the heater:
- Leave the Webasto controller ON.
- Remove the Webasto fuses from the 12V fuse block.
- Turn the controller OFF.
- Wait 30 seconds, reinstall the fuses, and restart.
Watch our Webasto Reset Video.
The air conditioning system is the largest energy draw:
- Full-time van life in hot climates: At least 400AH of battery capacity.
- Running AC at night on low can effectively double runtime.
We offer three toilet options:
- Cassette Toilet — Budget-friendly, removable waste tank.
- Dry Flush Toilet — Mess-free, uses disposable cartridges.
- Composting Toilet — Eco-friendly, separates liquid and solid waste.