What to have ready
None of it is required, but each one saves a round trip: your VIN (the last 8 is fine), the van’s year, make and length, a couple of photos of the problem or the space, and who built the van — Titan, another builder, or you.
Service Team
Contact Service
Tell us the work, your van and how soon you need it — a service writer scopes the job and reaches out within 1–2 business days to get you scheduled.
Fix it yourself first?
Many questions are a five-minute video: winterizing, the heater, the
power system, the water system.
Video tutorials
Not about shop work?
A new build, a van for sale, financing or an existing order —
our office form is the faster route.
General inquiries
What happens next
- A service writer reads it You get a confirmation email straight away. A person on the service desk reviews the request within 1–2 business days.
- We scope and estimate Parts, labour and lead time for the work you picked — and a call if we need to see the van or ask a question first.
- You’re on the schedule Approve the estimate and pick a drop-off date at the Boulder shop. Loaner power and a place to work are here if you need them.